FAQs

How long have you been in business? How do I know you are a reputable company?

These are very important questions to consider when making your entertainment choice. Maybe the most important when you consider there are literally Hundreds of DJ companies in Western New York. Several dozen of these DJ companies go in and out of business each year. Unfortunately many of these companies leave their clients “high and dry” when it comes time to provide the DJ service they were hired to perform.

We are called upon frequently to cover events that other DJ companies have backed out of, or simply can’t be reached when they go out of business. When you hire Premier Sound DJs this won’t happen to you. We have been in business since 1985 and have a solid reputation for not only great DJ entertainment, but reliability as well. Don’t just take our word for it. Ask other vendors or check out our reviews. Like we said, there are hundreds of DJ companies in Western New York, but only a select few who are considered industry leaders. We are one of those companies.

Our business is incorporated and carry the proper insurance policies that many of our competitors do not. We are committed to our business. Bottom line; we would not be able to stay in business for over 25 years if we were not putting out a consistently excellent service. Furthermore, Premier Sound is a Charter Member of the Buffalo Bridal Association (BBA), a select group of local wedding professionals who are chosen to membership based on an excellent reputation and adhere to a strict code of conduct when it comes to doing business with clients.

Why do you suggest a consultation? Can’t we get all the information we need through e-mail?

Premier Sound prides itself on helping our clients throw fun and memorable celebrations. In order to do this we find it critical to hold a consultation (phone or in person) so can discuss your personal vision and ideas, and the options we offer to make your celebration unforgettable and fun. We are all about assisting you in throwing a great party that reflects your visions, personality and style. Furthermore, we feel a big part of our role is sharing our experiences and knowledge with you. What are things you should consider during your planning ? (such as how your specific venue logistics can affect your event, the best arrangement for seating your guests and how proper dance floor location is critical, just to name a few). Your event entertainment is critical to the success of your party. Let us share our industry leading experience.

What should we plan on discussing during our consultation?

Your Premier Sound consultation is an opportunity to describe your personal and unique vision for the party you are planning. Bring your ideas, your concerns, things you have seen at other events that you like, and even the ones you disliked. The best way to prepare for your consultation is to have a good idea for the type of ambiance you are going for and we’ll take it from there.

We are planning our event from out of town. What sets you apart from other companies when working with out of town clients?

Simply put, there are several qualities that set us apart.  Being a full time operation we are able to answer our phones, or get back to our messages in a timely manner,  and schedule pre-planned phone and in person appointments any time of day. Several local Wedding Planners personally refer Premier Sound DJs to their out of town clients because they know first hand we provide great service. Many part time or hobbyist DJs have to work their schedules around another job and therefore are very limited in their communications with clients.

You will get your own password protected reception planning site that can be filled out at your convenience from anywhere in the world. If you and your fiancée or partner live in two different areas you will both have access to the planner so you can still plan together. Premier Sound gives out of town clients the piece of mind to know that planning will be efficient and effective and every detail will be captured.

You mention Premier Sound is an alternative to the traditional Mobile DJ service. What do you mean by this?

There are several factors to consider when hiring your event DJ. You may be hiring a DJ for the first time and it can be very confusing knowing how to differentiate one company from another. Unlike photographers who can show you images and albums and caterers where you can see the venue and taste the food, the service that a DJ provides in very intangible and therefore it can seem difficult to differentiate one company from another.

You may be tempted to let cost alone be a big factor in your decision. We are suggesting The traditional Mobile DJ service puts it’s focus on providing basic music programming and announcements at events. This is often referred to as the “Press play DJ”. They often differentiate their service by price alone, offering cheap prices with the mentality that they “just provide music”. Often times they fail to look at the impact their service has on the overall success of the event.

By focusing on complete event production (music, DJ, MC, lighting, photo booth, musicians, etc), Premier Sound is able to consult with you to create a vision for your event entertainment and see that vision through to a successful and memorable party for you and your guests.

How soon before my event should I book a DJ?

Some of the most popular dates book 18 months or more in advance (especially May and June when wedding and prom season coincide). If you want to request one of our specific DJs, it is not uncommon for them to be booked two years in advance.

For a wedding bar/bat mitzvah, 8-16 months seems to be the average time frame. Having said that, being a multiple DJ company we are often able to handle bookings with very short notice. The best policy is that as soon as you are comfortable with your decision on which DJ company you want, you should book. Especially if you want to request one of our specific DJs.

How do I secure my date?

After a quote has been verbally accepted we will send you a reservation form through email. We ask that you fill out this form and a contract will be prepared specifying the details of your event package. Please return the contract with the required deposit.

Who picks the music for the event?

The music your Premier Sound DJ will play is a combination of a song list or requests you provide (both “must play” and “do not play”), requests from guests at your event, and your DJ “reading the crowd” and responding to what your guests are dancing to. We pride ourselves on being very easy to work with and we will always provide our insights and suggestions into choosing the music. Have as much say as you like, or leave the decision to us, but ultimately you as the client have final say over the DJs song selection.

How far in advance of the event does the planning begin?

Your event planning with Premier Sound begins as soon as you book. Utilizing the latest technology, Premier Sound clients receive their own personal online reception and music planner. You can plan at your leisure and convenience right up until three weeks before your event. At this time we ask that you submit your planner and plan your final DJ consultation. This leaves plenty of time to review the specific details of your event as well make any last minute changes that may be needed. We are always a phone call or email away when you have a questions or concerns that need to be addressed during the planning process.

How will my DJ be dressed?

We deal on the professional level so you get professional results. Your Premier Sound DJ will be attired appropriately to fit the event. This traditionally means a tuxedo for weddings and other formal events (such as anniversaries, etc.). For events such as mitzvahs, corporate events, proms, schools dances and birthday parties, we will always consult with our clients to see what the most appropriate attire would be (tuxedo, suit, or something more casual). Rest assured our staff members will always have professional attire based on the event.

What types of packages do you offer?

At Premier Sound DJs we feel that each event is a unique experience. We custom tailor each function to reflect individual client needs. We will custom create an entertainment package based on your needs and budget. Your package can include DJ, lighting, photo booth, musicians, singers and a variety of other entertainment options too numerous to list. We are entertainment and event pros. Let us put our years of experience to work for your next event.

When you want your special event to be more than just music. When you want your guests to be thoroughly entertained. Contact Premier Sound.